Ticket #1852894

This ticket has been closed.

Subject
My user, Pernilla Flyg reported a bug under additional Info…
Submitted
Oct 24, 2016 at 2:44pm
Last Updated
Nov 7, 2016 at 1:03am
Status
Closed
Topic
Members
Attachments
None
History
Oct 24, 2016 at 2:44pm Reporter (Marit Kjeksrud Amundsen)
My user, Pernilla Flyg reported a bug under additional Information: She can't upload a profile pictre. The picture is in .jpg and 43kB.

In swedish
"Jag kan inte ladda upp profilbild. Bilden är i JPEG-format, 43 kB stor. Kanske blir det time-out? Det tar flera minuter efter att man klickat till dess något händer."
Oct 27, 2016 at 12:46am Response (Shashank -)
Hi Marit,

Thank you for writing to us. If member continue to encounter any issues on uploading image on your network, try clearing your browser's cache (http://www.ning.com/help/?p=5558) and seeing if that helps.
If it does, awesome! If it doesn't, please take a screenshot (http://www.ning.com/help/?p=3549) and attach it to your response with source file that member is trying to upload, so that we can investigate further.

Best,
Shashank

© 2019   Created by Admin.   Powered by

Badges  |  Help  |  Privacy Policy  |  Terms of Service